Privacy Policy
The Vorax Store , respects your privacy and is committed to protecting your personal data in compliance with the European Union’s General Data Protection Regulation (GDPR).
1. Data We Collect
When you browse our website or make a purchase, we collect the following personal data:
- Identification and Contact Information: Name, email address, phone number, and CPF (optional).
- Shipping Information: Delivery and billing address.
- Order Details: Purchase history and preferences.
- Navigational Data: IP address, browser type, cookies, and website usage data.
2. What do we use your data for?
We use your data exclusively for:
- Process, ship, and track your orders;
- Send updates on the status of your order;
- Provide customer support and answer questions;
- Sending newsletters and promotional campaigns (only if you have given explicit permission);
- To fulfill legal and tax obligations.
3. Sharing Data with Third Parties
We do not sell or rent your personal data to third parties. However, in order to provide our services, we share strictly necessary data with:
- Transportation and Logistics Companies: (Ex: CTT Expresso, DPD, DHL) for order delivery.
- Payment Platforms: For secure transaction processing.
- Technology Service Providers: Web hosting and email marketing services.
4. Data Storage and Security
We have implemented appropriate technical and organizational security measures to protect your personal data against loss, unauthorized access, or alteration. Your data is kept for the period strictly necessary to fulfill the purpose for which it was collected or for legal requirements (e.g., tax obligations for 24 months).
5. Your Rights (GDPR)
Under the GDPR, you have the right to:
- Access the personal data we hold about you;
- Request the correction of incorrect or outdated data;
- Request the deletion of your data (right to be forgotten);
- Request the limitation of or object to the processing of your data;
- Unsubscribe from the newsletter at any time via the link unsubscribe.
To exercise any of these rights, please contact us via email: info@voraxstore.com.
6. Cookies
Our website uses cookies to improve your browsing experience, analyze website traffic, and personalize content. You can manage your cookie preferences in your browser at any time.